Frequently Asked Questions
We are ready to help you with your questions or confusion before you place order.
1. Enquiry and quotation.
2. Confirmation on price, lead time, artwork, payment term and samples.
3. Signing the contract or PI between client and us.
4. Client arrange deposit and approve the sample before mass production.
5. We inform the client to pay balance payment when production finished.
6. We arrange shipment and provide necessary documents after balance payment received.
7. Getting feedback from clients on our service and so on.
We usually provide free samples below 10pcs, customized samples should be paid, the cost usually could be refund after you place order. Shipping cost should be paid by your side as well.
We could change the color as your request. The color is made by Spray Painting, UV Coating, Frosted finish and so forth.
Silk screen printing and hot stamping is available. We will provide printing area for each product, you could design the artwork according to that. Or we could help to make it as your request.
It usually takes about 30days for custom production. If the quantity is bigger than 100,000pcs each type, the lead time will be longer. For urgent order, we could make it faster, please send email to negotiate. We could help to arrange shipment if you don’t have your own shipping agent.
It usually takes about 30days for custom production. If the quantity is bigger than 100,000pcs each type, the lead time will be longer. For urgent order, we could make it faster, please send email to negotiate. We could help to arrange shipment if you don’t have your own shipping agent.
It usually takes about 30days for custom production. If the quantity is bigger than 100,000pcs each type, the lead time will be longer. For urgent order, we could make it faster, please send email to negotiate. We could help to arrange shipment if you don’t have your own shipping agent.
We usually accept T/T, L/C, please send email to negotiate payment term if you’d like other payment method. Lead time is about 30-40days after 30% deposit be received and samples final approval.